1. Introduction

These Terms & Conditions govern your use of the Website [Website Name] at [Website URL] and your purchase of products offered by Southfield Biochem Private Limited (“Company”, “we”, “our”, “us”).

By accessing or using the Website, you agree to be bound by these Terms.

2. Company & Brand Details

• Company: Southfield Biochem Private Limited
• Registered Office: 54/438 Kumaranasan Road, Cochin- 682020, Palakkad, Kerala, India
• Brands: YGA Kerala Coconut Oil Based Glycerin Soap, Cryztal Perfume Bar, BATHISLOVE traditional cold process soaps

3. Eligibility

You must be at least 18 years old or using the Website under parental supervision. You must also be legally capable of entering into a contract under Indian law.

4. Use of the Website

You agree not to misuse, harm, overload, hack, or interfere with the Website or its systems. You must not upload harmful or offensive content.

5. Product Information, Pricing & Availability

We strive for accuracy in product descriptions, ingredients, images, and pricing. Natural variations may occur. Prices and availability may change without notice.

6. Orders & Acceptance

Your order constitutes an offer to purchase. We may accept or reject orders based on availability, pricing errors, or other reasons. An order is confirmed only after successful payment and a confirmation message.

7. Payments

Payments may be made through available methods (UPI, cards, net banking, wallets, COD). We are not responsible for payment gateway issues.

8. Shipping, Delivery & Risk of Loss

We ship to locations displayed during checkout. Delivery times are indicative. Risk of loss passes to you upon delivery.

9. Returns, Replacements & Refunds

Due to hygiene reasons, opened or used personal care products cannot be returned. Replacements/refunds may be offered for wrong, damaged, or near-expiry items if reported within [X days] with photos.

10. User Accounts

You are responsible for safeguarding login details. We may suspend accounts that violate these Terms or applicable law.

11. Intellectual Property

All Website content is the property of Southfield Biochem Private Limited or its licensors. You may not reproduce or distribute without permission.

12. User Content

By submitting reviews or content, you grant us a non-exclusive licence to use it. We may remove inappropriate content.

13. Third-Party Links

We are not responsible for third-party websites or policies linked from our Website.

14. Disclaimer of Warranties

Products are provided “as is”. Individual reactions vary. Information is not medical advice.

15. Limitation of Liability

Our liability is limited to the total amount paid for the order. We are not liable for indirect or consequential damages.

16. Indemnity

You agree to indemnify the Company against claims arising from misuse of the Website or violation of these Terms.

17. Governing Law & Jurisdiction

These Terms are governed by Indian law. Courts in [Palakkad / Kochi / Thrissur] have exclusive jurisdiction.

18. Changes to These Terms

We may update these Terms from time to time. Continued use constitutes acceptance.

19. Contact Us

Southfield Biochem Private Limited
54/438 Kumaranasan Road, Cochin- 682020, Palakkad, Kerala, India
Email: admin@bathandcare.com
Phone/WhatsApp: +91 9072555083